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NWSL Shop Customer Help Desk

 

Returns and Exchanges

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Our Return Policy

You may return most items purchased at NWSL Shop within 30 days of delivery for a full refund, excluding shipping costs. No returns or exchanges will be accepted for customized jerseys. Please note that no returns or exchanges will be accepted for promotional items. Any returns/exchanges received for these items will be shipped back at your expense. A $4.99 reshipping fee will be charged to the original order. We will pay the return shipping cost if the return is a result of our error, for example wrong size or item shipped. If you received a damaged, defective, or incorrect item, click here.

Need to Return an Item?
Our Returns Center will guide you through the return process and provide you with a printable return authorization slip. To reach our Return Center, please click here or e-mail us at help@nwslshop.com

 
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